# -*- coding: utf-8 -*-
"""
Display number of open tickets from GLPI.

It features thresholds to colorize the output and forces a low timeout to
limit the impact of a server connectivity problem on your i3bar freshness.

Configuration parameters:
    cache_timeout: how often we refresh this module in seconds (default 300)
    critical: set bad color above this threshold (default 20)
    db: database to use (default '')
    format: format of the module output (default '{tickets_open} tickets')
    host: database host to connect to (default '')
    password: login password (default '')
    timeout: timeout for database connection (default 5)
    user: login user (default '')
    warning: set degraded color above this threshold (default 15)

Format placeholders:
    {tickets_open} The number of open tickets

Color options:
    color_bad: Open ticket above critical threshold
    color_degraded: Open ticket above warning threshold

Requires:
    MySQL-python: http://pypi.python.org/pypi/MySQL-python

@author ultrabug

SAMPLE OUTPUT
{'full_text': '53 tickets'}
"""

import MySQLdb


class Py3status:
    """
    """
    # available configuration parameters
    cache_timeout = 300
    critical = 20
    db = ''
    format = '{tickets_open} tickets'
    host = ''
    password = ''
    timeout = 5
    user = ''
    warning = 15

    def count_glpi_open_tickets(self):
        response = {'full_text': ''}

        mydb = MySQLdb.connect(
            host=self.host,
            user=self.user,
            passwd=self.password,
            db=self.db,
            connect_timeout=self.timeout,
        )
        mycr = mydb.cursor()
        mycr.execute('''select count(*)
                        from glpi_tickets
                        where closedate is NULL and solvedate is NULL;''')
        row = mycr.fetchone()
        if row:
            open_tickets = int(row[0])
            if open_tickets > self.critical:
                response.update({'color': self.py3.COLOR_BAD})
            elif open_tickets > self.warning:
                response.update(
                    {'color': self.py3.COLOR_DEGRADED}
                )
            response['full_text'] = self.py3.safe_format(
                self.format, {'tickets_open': open_tickets})
        mydb.close()
        response['cached_until'] = self.py3.time_in(self.cache_timeout)

        return response


if __name__ == "__main__":
    """
    Run module in test mode.
    """
    from py3status.module_test import module_test
    module_test(Py3status)
